MyMedicare is voluntary for practices, providers and patients. The system is based on a dual consent process where both the practice and the patient need to consent. Registration in MyMedicare will provide a formal signal to your practice and your GP that you see them as your regular care team and will help them provide better coordinated and continuous healthcare.Patient registration can be completed in one of the following ways:

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• Patients can commence the registration process in their Medicare online services (Medicare Online Account or the Express Plus Medicare mobile application) and the practice staff can then accept or decline the registration in MyMedicare system.

• Practice staff can commence the patient registration process in MyMedicare and patients can then complete the registration and provide consent in their Medicare online services.

• Patients can fill out a registration form at the practice and practice staff will then complete the registration in the MyMedicare system with the patient’s consent captured on the form.

 

Patient eligibility requirements are designed to ensure patients have an existing relationship with a practice and GP before registering in MyMedicare. This relationship is important in delivering high-value ongoing care to patients. These requirements will also reduce the risk of other practices attempting to register patients that don’t attend their practice.

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Most patients will need to have 2 face-to-face visits with the same practice in the previous 24 months to be eligible to register. This is an appropriate threshold for most patients to show they attend a regular practice to access their care.

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To register for MyMedicare using you Medicare Online Account, you’ll need:

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• to link your Medicare online account to myGov

• your Medicare card.

To register online, follow the steps below:

1. Sign in to myGov.

2. Select Medicare.

3. Select the View MyMedicare quick link, then Start.

4. Under search for your practice, select Your practice, then Next. If you’re having trouble, read the helpful hints.

5. Select Your preferred GP, then Next.

6. Complete the voluntary About you information, then select Next to move to the next question or to skip a question.

7. Select Submit registration, then follow the prompts to complete your registration.

 

 

A patient can change their registered practice at any time by creating a new registration via any of the registration methods, noting they will have to meet the eligibility criteria for the new practice to be able to register.

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A patient can only have one active MyMedicare practice registration at any point in time. When a new registration is recorded, the previous registration will be automatically withdrawn and the practice will be notified. The patient can also change their preferred GP at any time using their Medicare online services or speaking with practice staff.

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